These Terms and Conditions govern the use of the Rayleigh Travel Clinic website and the healthcare services provided by Audley Mills Pharmacy.
By accessing this website or booking any service with Audley Mills Pharmacy, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use this website or book services through it.
The information provided on this website is intended for general informational purposes only and should not be considered medical advice. Content on this website does not replace consultation with a qualified healthcare professional. All treatments and services offered by Audley Mills Pharmacy are subject to:
Rayleigh Travel Clinic is situated within Audley Mills Pharmacy, a community pharmacy located in Rayleigh, Essex. We provide a variety of private Travel Health consultations and vaccinations.
All services are delivered by qualified pharmacists or appropriately trained healthcare professionals.
Appointments for services may be booked:
Most of the services offered by Audley Mills Pharmacy | Rayleigh Travel Clinic are private services and are not funded by the NHS.
Fees for private services will be clearly displayed:
If you need to cancel or reschedule an appointment, we ask that you provide at least 24 hours’ notice where possible.
Failure to attend an appointment without prior notice may result in:
Certain services, including vaccines, laboratory tests, or specially ordered medications, may be non-refundable once ordered or administered.
Refund requests will be reviewed on a case-by-case basis.
Audley Mills Pharmacy reserves the right to refuse the supply of medication where the supply is considered clinically inappropriate or unsafe.
Travel health consultations, vaccinations, and related services provided by Audley Mills Pharmacy / Rayleigh Travel Clinic are offered on a private basis.
While some travel vaccinations or services may be available through the NHS, including through a patient’s NHS GP, any travel health services provided at Audley Mills Pharmacy / Rayleigh Travel Clinic are private services and will not be reimbursed by Audley Mills Pharmacy / Rayleigh Travel Clinic under any circumstances.
Patients are responsible for checking with their NHS GP or other NHS providers to determine whether any travel vaccinations or related services may be available to them under NHS provision.
All fees associated with travel health consultations, vaccinations, treatments, and related services provided at Audley Mills Pharmacy / Rayleigh Travel Clinic remain the responsibility of the patient.
Travel vaccination recommendations are based on current medical guidance and the information provided by the patient during the consultation.
Patients are responsible for ensuring they attend appointments sufficiently in advance of travel to allow appropriate vaccination schedules where required.
The availability of certain vaccines may be subject to manufacturer supply, national shortages, or delivery delays, which are outside the control of Audley Mills Pharmacy. The pharmacy cannot guarantee the availability of specific vaccines at all times.
Patients are responsible for providing accurate and complete travel and medical information, including destinations, duration of travel, medical history, medications, and previous vaccinations. Advice provided during the consultation is based on the information supplied by the patient.
Entry requirements for certain countries may include specific vaccinations, documentation, or health declarations. These requirements may change at short notice. Audley Mills Pharmacy / Rayleigh Travel Clinic cannot guarantee that vaccinations or advice provided will satisfy the entry requirements of any country. Patients are responsible for checking the latest requirements with the relevant embassy, consulate, airline, or official government travel guidance prior to travel.
Where a Yellow Fever vaccination certificate (International Certificate of Vaccination or Prophylaxis – ICVP) is issued, patients are responsible for keeping this document safe. Replacement certificates may not always be available, and additional consultation or vaccination fees may apply if documentation is lost or damaged.
Patients may choose to decline recommended vaccinations or preventative treatments following consultation. In such cases, Audley Mills Pharmacy / Rayleigh Travel Clinic cannot accept responsibility for any health risks associated with declining recommended medical advice or treatment.
While vaccination and preventative advice can significantly reduce health risks when travelling, Audley Mills Pharmacy cannot guarantee protection from disease. The pharmacy cannot accept liability for illness contracted during travel, travel disruption resulting from incomplete vaccination courses, delayed consultations, failure to follow recommended vaccination schedules, or failure to comply with country entry requirements or medical advice.
Laboratory Blood Test Services
Some blood tests and diagnostic services offered by Audley Mills Pharmacy are processed by accredited third-party laboratories.
Turnaround times for test results are estimated and may vary depending on the laboratory, sample requirements, or external factors beyond the control of the pharmacy.
Audley Mills Pharmacy cannot guarantee specific result delivery times.
Test results should always be interpreted with appropriate medical guidance.
Our website may use third-party booking platforms, payment gateways, or healthcare systems to facilitate appointment bookings and payments.
While we take reasonable care when selecting these providers, Audley Mills Pharmacy is not responsible for technical issues, service interruptions, or errors arising from third-party systems.
Users should review the terms and privacy policies of those providers when using their services.
All content on this website, including text, images, graphics, logos, and design, is the property of Audley Mills Pharmacy unless otherwise stated.
Users may not copy, reproduce, distribute, or modify website content without prior permission.
Audley Mills Pharmacy takes reasonable steps to ensure that information provided on this website is accurate and that services are delivered safely and professionally.
However, we cannot guarantee that:
To the extent permitted by law, Audley Mills Pharmacy shall not be liable for any indirect or consequential loss arising from the use of this website or its services.
Audley Mills Pharmacy reserves the right to update or modify these Terms and Conditions at any time.
Updated versions will be published on this page and will take effect immediately once posted.
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms and Conditions, please contact:
Audley Mills Pharmacy | Rayleigh Travel Clinic
Rayleigh, Essex
United Kingdom
Phone: 01268 776 479
info@audleymillspharmacy.co.uk
